After complaining to the Founders of Snapdeal only they plunged into action. And things started moving.
On Thursday, 21 May 2015, 15:48, "help@snapdeal.com" <help@snapdeal.com> wrote:
Dear Dr Guna Sagar Das,
Greetings from Snapdeal!
With reference to your complaint number 00960035, we would like to inform that we have received and verified your NEFT details. We are now INITIATING the REFUND process.
Please note that your amount will reflect in your bank account within next 4 business days.
We hope we have solved your issue to your satisfaction. We again apologize for the inconvenience caused.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal
------------------------------------------------------------------------------------------------------------------------------
All purchases covered by TrustPay guarantee
Click here to learn more: http://www.snapdeal.com/info/TrustPay
ref:_00D90wAYI._50090oEbbQ:ref--------------- Original Message ---------------
From: Tanima Dash [tanima_patra@yahoo.com]
Sent: 21/5/2015 3:06 PM
To: help@snapdeal.com
Subject: Re: HP 20- 2311ix All-in-One (4th Gen Core i3 - 4GB RAM - 500GB HDD - Ubuntu - 50.8cm (20 inches))
Hi SnapDeal, Please find the NEFT details below:
Account Number :: ***********
Account holder's name :: *****************
Branch IFSC Code :: *****************
Location of the Bank:: ****************
ThanksDr Guna Sagar Das
On Thursday, 21 May 2015, 14:51, "help@snapdeal.com" <help@snapdeal.com> wrote:
Dear Dr Guna Sagar Das,
Greetings from Snapdeal!
This email is with regards to the request #00960035 against the order number 6026305705.
As per our telephonic conversation, you have agreed to receive your refund through a direct bank transfer (NEFT). For this we need your account details.
Please note that it may take 4 business days after a NEFT transaction for money to appear in your account.
Please provide NEFT details from your snapdeal registered email address in the following format as a reply to this email :
Account Number ::
Account holder's name ::
Branch IFSC Code ::
Location of the Bank::
Please write the correct account number. Please enter the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.
Disclaimer:-
The customer is liable to furnish true and correct bank detail to enable Snapdeal to refund the money in his account. Since Snapdeal is solely acted as per the information provided by the customer, thus it shall not to be responsible for the any incorrect or incomplete information provided by the customer. Any liability, claims and dispute regarding loss caused by the use of any information provided by him ,including any kind of information which is incomplete or incorrect, will therefore be rejected. Snapdeal understands that the bank details provided by the customer is of a confidential nature, thus it will not use it except for the refund of money in his account. Despite all possible security measures that Snapdeal takes to keep this communication free from hacking, other interference and to keep it all time confidential, this web site like any other site is not free from such risks, Snapdeal disclaims all liability on account of any loss or damage that any Customer may suffer or incur on account of any alteration or manipulation of any data or information accessed.
In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Yours sincerely,Team Snapdeal ------------------------------------------------------------------------------------------------------------------------------ All purchases covered by TrustPay guarantee Click here to learn more: http://www.snapdeal.com/info/TrustPayref:_00D90wAYI._50090oEbbQ:ref
--------------- Original Message ---------------
From: help@snapdeal.com [help@snapdeal.com]
Sent: 21/5/2015 10:40 AM
To: tanima_patra@yahoo.com
Subject: HP 20- 2311ix All-in-One (4th Gen Core i3 - 4GB RAM - 500GB HDD - Ubuntu - 50.8cm (20 inches))
Dear Guna,
Greetings from Snapdeal!
This email is with regards to the request #00960035 against the order number 6026305705.
As per our telephonic conversation, you have agreed to receive your refund through a direct bank transfer (NEFT). For this we need your account details.
Please note that it may take 4 business days after a NEFT transaction for money to appear in your account.
Please provide NEFT details from your snapdeal registered email address in the following format as a reply to this email :
Account Number ::
Account holder's name ::
Branch IFSC Code ::
Location of the Bank::
Please write the correct account number. Please enter the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.
Disclaimer:-
The customer is liable to furnish true and correct bank detail to enable Snapdeal to refund the money in his account. Since Snapdeal is solely acted as per the information provided by the customer, thus it shall not to be responsible for the any incorrect or incomplete information provided by the customer. Any liability, claims and dispute regarding loss caused by the use of any information provided by him ,including any kind of information which is incomplete or incorrect, will therefore be rejected. Snapdeal understands that the bank details provided by the customer is of a confidential nature, thus it will not use it except for the refund of money in his account. Despite all possible security measures that Snapdeal takes to keep this communication free from hacking, other interference and to keep it all time confidential, this web site like any other site is not free from such risks, Snapdeal disclaims all liability on account of any loss or damage that any Customer may suffer or incur on account of any alteration or manipulation of any data or information accessed.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal
------------------------------------------------------------------------------------------------------------------------------
All purchases covered by TrustPay guarantee
Click here to learn more: http://www.snapdeal.com/info/TrustPay <http://www.snapdeal.com/info/TrustPay>
ref:_00D90wAYI._50090oEbbQ:ref
--------------- Original Message ---------------
From: help@snapdeal.com [help@snapdeal.com]
Sent: 20/5/2015 3:36 PM
To: tanima_patra@yahoo.com
Subject: HP 20- 2311ix All-in-One (4th Gen Core i3 - 4GB RAM - 500GB HDD - Ubuntu - 50.8cm (20 inches))
Dear Dr Guna Sagar Das,
Greetings from Snapdeal!
This in regards with your complaint 00960035 for your order 6026305705.
We would like to inform you that we are re-scheduling your reverse pick and the same will be done within the next 2 business days.
We really apologize for the inconvenience caused.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Team Snapdeal
------------------------------------------------------------------------------------------------------------------------------
All purchases covered by TrustPay guarantee
Click here to learn more: http://www.snapdeal.com/info/TrustPay <http://www.snapdeal.com/info/TrustPay>
ref:_00D90wAYI._50090oEbbQ:ref
